Culture Gallery

Culture Gallery reserves the right to modify the selection and/or pricing of its products and programs without prior notice.

DAMAGED MERCHANDISE:
Damaged Merchandise by Shipping Company:
Please inspect your order thoroughly upon receipt for any shipping damage. Any visual carton damage must be noted on the delivery receipt as “Damaged Carton” before signing. Make all claims directly with the shipping company. Damaged merchandise must also be reported to Culture Gallery within 24 hours of receipt.

Defective Merchandise
Defective merchandise must be reported to Culture Gallery within 24 hours of receipt for claim to be valid. All returns of defective merchandise must be approved in advance by Culture Gallery and must accompany tracking number earlier given. Culture Gallery will promptly replace any defective item providing that it is returned to Culture Gallery within 10 days of date reported.

NON-DELIVERED ORDERS:  A 15% re-shipping charges will be assessed to the customer for all shipments returned to Culture Gallery due the shipment either not being accepted by the customer or the customer not being available to receive the shipment or due to wrong physical delivery address given.

WEBSITE ERRORS:  We are careful to ensure that our pricing, quantity in stock, photos and descriptive copy of our products is accurate, however, when we make a mistake, we reserve the right to correct the mistake and will notify you of any such correction prior to your order being shipped.

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